Office of the Arbiter for Financial Services - MALTA

Malta · 0 Employees
The Office of the Arbiter for Financial Services in Malta provides an independent and impartial mechanism of resolving disputes outside of the courts' system, filed by customers against financial services providers authorised by the Maltese financial services regulator. Competence of the Arbiter for Financial Services • Acts independently and impartially of all parties concerned and is not subject to the direction or control of any other person or authority. The law gives the Arbiter the authority to determine and adjudicate on a complaint by reference to what, in his opinion, is fair, equitable and reasonable in the particular circumstances and substantive merits of the case. The Arbiter must deal with complaints in a procedurally fair, informal, economical and expeditious manner. • In the review of complaints, the Arbiter will consider and have due regard, in such manner and to such an extent as he deems appropriate, to applicable and relevant laws, rules and regulations, in particular, those governing the conduct of a service provider. These include guidelines issued by national and European Union supervisory authorities, good industry practice as well as reasonable and complainants' legitimate expectations with reference to the time when it is alleged that the facts giving rise to the complaint occurred. • The Arbiter is empowered to adjudicate and resolve disputes and, where appropriate, make awards up to €250,000, together with any additional sum for interest due and other costs, to each complainant for claims arising from the same conduct. • The decisions of the Arbiter are binding on both parties, subject only to appeal to the Court of Appeal (Inferior Jurisdiction). Decisions are available online and a selection are summarised in the annual report. • The Arbiter may, if he thinks fit, treat individual complaints made with the Office together, provided that such complaints are intrinsically similar in nature.

概述

国家 Malta
成立时间 2016
总部 Floriana
电话号码
网站 http://www.financialarbiter.org.mt
LinkedIn http://www.linkedin.com/company/office-of-the-arbiter-for-financial-services-malta
Twitter
Facebook
员工数 0
行业 alternative dispute resolution,
简介 The Office of the Arbiter for Financial Services in Malta provides an independent and impartial mechanism of resolving disputes outside of the courts' system, filed by customers against financial services providers authorised by the Maltese financial services regulator. Competence of the Arbiter for Financial Services • Acts independently and impartially of all parties concerned and is not subject to the direction or control of any other person or authority. The law gives the Arbiter the authority to determine and adjudicate on a complaint by reference to what, in his opinion, is fair, equitable and reasonable in the particular circumstances and substantive merits of the case. The Arbiter must deal with complaints in a procedurally fair, informal, economical and expeditious manner. • In the review of complaints, the Arbiter will consider and have due regard, in such manner and to such an extent as he deems appropriate, to applicable and relevant laws, rules and regulations, in particular, those governing the conduct of a service provider. These include guidelines issued by national and European Union supervisory authorities, good industry practice as well as reasonable and complainants' legitimate expectations with reference to the time when it is alleged that the facts giving rise to the complaint occurred. • The Arbiter is empowered to adjudicate and resolve disputes and, where appropriate, make awards up to €250,000, together with any additional sum for interest due and other costs, to each complainant for claims arising from the same conduct. • The decisions of the Arbiter are binding on both parties, subject only to appeal to the Court of Appeal (Inferior Jurisdiction). Decisions are available online and a selection are summarised in the annual report. • The Arbiter may, if he thinks fit, treat individual complaints made with the Office together, provided that such complaints are intrinsically similar in nature.

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常见问题

Office of the Arbiter for Financial Services - MALTA 在哪里?

Office of the Arbiter for Financial Services - MALTA 的总部位于 Floriana

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Office of the Arbiter for Financial Services - MALTA 的电话号码是

Office of the Arbiter for Financial Services - MALTA 的官方网站是什么?

Office of the Arbiter for Financial Services - MALTA 的公司官方网站是 http://www.financialarbiter.org.mt

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Office of the Arbiter for Financial Services - MALTA 的业务有哪些?

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Office of the Arbiter for Financial Services - MALTA 的收入是 0美元

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Office of the Arbiter for Financial Services - MALTA 属于哪个行业?

Office of the Arbiter for Financial Services - MALTA 从事以下行业: alternative dispute resolution

Office of the Arbiter for Financial Services - MALTA 使用什么技术?

Office of the Arbiter for Financial Services - MALTA 使用的一些流行技术包括: Bootstrap Framework,Drupal,Google Tag Manager,Microsoft Azure Hosting,Microsoft Office 365,Mobile Friendly,Outlook

如何联系 Office of the Arbiter for Financial Services - MALTA?

Office of the Arbiter for Financial Services - MALTA 联系信息: 电话号码:， 网站:http://www.financialarbiter.org.mt， 邮箱：-

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