Reasons for Inability to Complete Payment on AliExpress Platform

Why did my Payment Fail on AliExpress Platform?

When you make a payment on AliExpress, it is possible that the payment may fail due to several reasons. This article provides an overview of potential reasons why your payment may fail on AliExpress platform.

Card Security Code Failed

The card security code is a short numeric code printed on the back of your credit card. When making a payment on AliExpress, it is important to check that you have entered the correct card security code and try again, otherwise the payment may fail.

Insufficient Funds

If you receive an error log indicating insufficient funds when making a payment by credit card, please ensure that you have sufficient funds in your account and that your order does not exceed your credit limit. Furthermore, please make sure you are using a personal Visa or MasterCard credit card as debit cards and business cards are currently not supported.

Accepted Credit Card Types

When using Visa and MasterCard as payment methods, please ensure that your card is a personal credit card. The following types of cards are currently not accepted: charge cards, business/commercial cards, Visa and MasterCard debit cards.

Exceed Limit

Please make sure the order amount does not exceed your credit limit as payments may be unable to go through if this is the case.

3-D Security Code Failed

If you are unable to complete the payment with 3-D security code, please ensure that your credit card has been authorized by the issuer to make an online payment with 3-D Security Code activated. The 3-D Security Code for Visa is called Verified by Visa (VBV) and for Master Card is called MasterCard Secure Code.

Conclusion

In conclusion, there are several potential reasons why your payment may fail on AliExpress platform. If you experience any issues when making a payment, please check if it is due to any of the above mentioned scenarios before trying again.

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