了解Wish订单处理流程

Wish店铺的发货流程

一、wish订单处理流程

1. 在芒果店长后台的"店铺管理"中，选择wish，增加速卖通授权店铺

2. 在"订单管理"中，选择打包发货，同步订单之后就会出现订单的信息，修改报关的信息，之后点击生成包裹，选择相对应的发货方式以及仓库

3. 打包，这时候申请运单号就会出现已分配运单号，如果需要修改，还可以在上面进行改动，然后"移动到代发货交易"

4. 发货，在提交平台之后就可以打印订单，整个发货流程就完成了

二、重要内容

1. 货代授权管理

2. 选择不同的物流承运商

3. 生成不同的包裹

4. 生成对应的运单号

5. 各平台信息同步

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常见问答(FQAS)

After a customer places an order on Wish, here are the basic steps of how the order is processed:

Typically, it takes 3-5 business days for an order to be packed and shipped from the seller's warehouse. However, shipping times can vary depending on the specific product and location of the seller and buyer.

You may be able to cancel your order within a limited window after placing it, usually within 1-2 hours. However, once the order is processed and shipped by the seller, it cannot be cancelled. You would need to contact Wish support if you need to return the item after receiving it.

You can check the status and tracking details of your Wish order by logging into your Wish account online or on the mobile app. The order status will be updated as it progresses through processing, packing, shipment, and delivery.

If your Wish order does not arrive or is damaged upon receipt, please contact Wish support within 30 days. They can investigate and assist you with refunds, replacements or reshipments based on the specific situation.