everience Italia

NeTeCo has been providing IT Managed Services to its customers since 2012, assisting them to achieve their goals in the market during times of profound change and economical impact. The company's three main areas of expertise in the IT business are: Managed Services Helpdesk: onsite ongoing support from our technical engineers, system engineers and network experts, delivered to corporate and enterprise customers infrastructure, directly managed by our governance. Break Fix Support and Technical Dispatch: onsite smart hand support all across Italy: leveraging on our technicians, partners and suppliers skillset, we are able to support our customers in delivering IT projects and IMAC resolution in 4 Hours (main cities) / NBD (rest of Italy) 12 hours a day, 7 days a week, 365 day per year, delivering ITIL work frame Service Management throughout the process, from ticket triage to the resolutive onsite break fix support visit. Technological Consulting: by virtue of our know-how, we are able to offer SMEs the same solutions of multinational companies scaled for their needs, allowing them to focus valuable energy on revenue generation, transforming the whole IT area as a cost into a reliable business partner. We design and implement customized IT solutions, following requests and objectives of the customer through Analysis, Planning and Implementation.