St. Louis Integrated Health Network

The St. Louis Integrated Health Network (IHN), through collaboration and partnership, strives for quality, accessible and affordable healthcare services for all residents of Metropolitan St. Louis. The IHN encourages collaboration between community health centers, hospitals systems, academic medical schools, public health departments and other safety net institutions toward the common goal of increasing healthcare access and quality for the medically under-served. Since 2007, IHN has administered our flagship Community Referral Coordinator (CRC) program to connect patients to community-based primary care homes and navigate the overall health delivery system. CRC's connect hospital patients from either the inpatient units or emergency room with a primary care provider for follow-up and preventive care. The Referral Coordinators are employees of the IHN who work on-site in the hospital emergency departments and inpatient units. From June 2007 through March 2017, the CRC Program has provided 109,101 patient encounters. During 2016, the CRC Program had 15,505 patient encounters with 51% of individuals connected to a provider. The program currently serves patients of BJC HealthCare Barnes-Jewish Hospital, Mercy Hospital St. Louis, Mercy Hospital Jefferson, SSM Health DePaul Health Center, SSM Health Cardinal Glennon Children's Hospital, SSM Health Saint Louis University Hospital, SSM Health St. Mary's Health Center, and Phelps County Regional Medical Center.