Alan Jennings

Clear Star

We're on a mission to help Government organisations adopt service thinking at an organisational level, creating a focus on cost effective delivery of value, unlocking the potential of their people, and enabling the space for continuous evolutional change that enables them to stay ahead of a changing world. Service Thinking The introduction of digital service thinking has been transformational in Government, creating digital services that are better for users and cheaper for the taxpayer. We help organisations take the principles behind digital services to the organisational level, creating a focus on customer value and cost efficiency, bringing together responsibility for change and run, and creating a space where crown servants are empowered to deliver meaningful impact. Effective Transformations We believe the traditional way of delivering organisational level transformational change is doomed to failure, and that the history of most companies is littered with examples of transformation initiatives that have delivered no value. We've developed and proven an approach based on the use of agile principles & practices and the latest thinking from industry thought leaders that can deliver sustainable cultural change. Our Beliefs and Values We're a team with strong opinions. We believe that the traditional consultancy model is broken – we aim to be different, focusing on lifting up organisations and making them self sufficient. And we have a set of core values that guide everything we do – Integrity, transparency, accountability, and a strong focus on the greater good.