Alan Lawson

TSYS Managed Services EMEA

TSYS is the market leader for credit card processing in the United Kingdom, supporting a number of the key credit card issuers in the region. TSYS established its UK presence in 1999, when it opened its first European office in London, and shortly followed with the opening of its European head office in York in 2001, which continues to support its European clients. TSYS Managed Services is an outsourced contact centre, which provides customer service, risk management, collections, and back office and help desk related services for our clients. TSYS Managed Services has offices in Milton Keynes, Coventry and Barneveld (The Netherlands). TMS is a wholly owned subsidiary of TSYS International We merge expert payment-industry knowledge and scope with TSYS Group platforms and value-added product solutions to give you an unprecedented level of service that is cost-effective. We operate from two UK locations - Caldecotte Business Park, Milton Keynes, Binley Business Park in Coventry and two European location at Barneveld in the Netherlands and Hamburg in Germany. These sites oversee Contact Centre operations on behalf of TSYS clients in Europe. We are a fully PCI/DSS compliant business. Why you need to talk to TSYS Managed Services about how we can support you - Flexible systems to ensure swift deployment of your commercial initiatives. - Substantial potential reductions in your overall cost to serve. - Management expertise in specialist Cards products service delivery. - Full end to end delivery of your customer journey. - 24 hours a day 365 days a year customer support operations. - Full PCI/DSS & Regulatory Compliance expertise & support - Leverage of global service delivery experience. - Full integration of your brand values. Our Specialist Teams in Milton Keynes would be pleased to discuss your requirements in more detail, so please don't hesitate to contact me TSYS Managed Services EMEA