Alexander Thomas

Hire Live Support Inc.

Hire Live Support Inc. has its registered office in California and operations facilities located in Karachi, Pakistan, the financial and business capital of the country have the state of the art communication infrastructure, internet access and fiber optics. We offer custom tailored customer support services, technical support and lead generation, data entry services and lot more for every budget. Hire Live Support Inc. offers its customers live chat support with a response time of 5-10 seconds to provide immediate and interactive assistance to resolve all types of customers'​ issues, email management where the responses are normally returned to the customer within 6-8 hours, and call back support in which customer leaves his number and a call is initiated from our side within 4-5 seconds. Quality of Support – All our agents are well educated and have customer service experience of at least one year. Our team leaders are well trained and experienced in quality check and ensure that all agents are handling each and every customer with the best possible quality standards. Training – All agents are required to go for rigorous training to brush up their customer support and English skills. We have designated a permanent staff member in charge of training the new recruits before they are live on the floor to deal with real customers. Facilities - Our operations facility is equipped with state of art latest computers, high-speed internet access with redundancy, power backup, and generators for providing continuous power and uptime. Pricing – The biggest incentive in using the services of Hire Live Support Inc. is the price – The cost of all the above is very comparable to what is the cost of having a US-based support center. Besides this, we also give assurance to our clients that we don't compromise on the quality and make sure that the quality will be equal or better than what you currently have.