Ang Lim

Pinnaca Retail & IT Solutions

Pinnaca Retail & IT Solutions - Your Go To Technology Partner for the Retail Industry. We provide managed IT services ranging from infrastructure setup, hosted services such as Microsoft Azure and Microsoft 365, and a range of IT Security solutions to protect your systems and users. Our core business is in supporting retailers with all of their technology needs, both in store, behind the scenes, and at their head offices. We offer Retail Pro Prism, a Point of Sale and stock management system that is an ideal solution for retailers with anything from a single store to over one hundred. Our customers are mainly in the UK and Europe, but Retail Pro has a global presence. We integrate Retail pro with reporting tools, RFID solutions, payment systems, and data analytics software. We are well versed in IT Security solutions protecting systems and users, and have the accreditation to prove it. Our proactive IT support system can detect issues and alert you to them before a catastrophe occurs, and with a 24x7 service desk supporting our clients head offices and stores, we offer a hyper care model when it comes to IT support. We manage our own processes with precision, an approach that our customers love and that gives them the confidence to rely on us when they need IT experts for consultancy, training, or project management services. We make it our business to understand our customers, their operation, and the retail environment intimately meaning we are well positioned to help retailers attract and retain customers, manage inventory, be cyber safe, and avoid disasters. We partner with leading brands to offer software and hardware solutions that are specific to the retail industry, and always have our eye on emerging technology to capitalise on opportunities for our clients. Our team are experts in retail, but we have many customers that operate in other sectors, so can draw on our experience to offer stellar advice to any business.