Anna Lu

TSA Solutions

Acquired by Frontline Performance Group in 2020, TSA Solutions has been a global leader in hospitality upsell solutions for nearly 35 years, helping thousands of clients drive business performance across their portfolios, while optimizing and developing their people. Together, FPG and TSA offer the world's most advanced, comprehensive paid upgrade solution, comprised of proprietary training and groundbreaking technology. Our talented team of customer success managers, consultants, trainers, and analysts have over 1,000 years of combined industry experience. We speak more than 35 languages and have partnered with every major hotel brand in the world. We are certified in Strategic Hospitality Management, Revenue Management and WSET, and engage globally through a combination of on-site, off-site & remote services—consulting, training, and analytics. We transform business and human potential into performance.