Ben Levi

Micro-Office Systems

November 1, 2020 Micro-Office Systems became Micro-Office Systems, a Division of Medsphere in order to continue serving clients as they have for 30+ years with the expanded resources of an industry-leading healthcare solutions provider. Micro-Office Systems provides patient engagement and data conversion and archive services for healthcare practices. Patient Engagement Solutions MOS improves patient experience, satisfaction and retention through our Patient Communications Gateway (PCG). PCG manages bi-directional patient engagement across many different channels and practice management systems. Data Solutions MOS also works to archive, migrate, interface and extract data from PM & EMR systems. We bring speed, reliability constancy and value to the data conversion process. Our clients have had tremendous success reducing no-show appointments utilizing a systematic approach to patient reminder communications. Clients also see a significant increase in patients willing to use the practice's patient portal, also based on better patient communications. Communicating with patients, the 99% of the time they are outside the practice, is a challenge for most practices. Patients think about their healthcare when they are in many different places and using many different communications platforms. Successful practices need to master communications wherever the patient is and with the communication device the patient has now. Micro-Office Systems also specializes in interfaces (HL7 and other), data migrations/conversions, reporting and custom applications. #healthcaremanagement #patientcommunications #patientexperience #RCM #MSP