Bruce Laidlaw

Energetik

Energetik is a limited company that has been set up and is wholly owned by Enfield Council. We are a new local energy company. Instead of supplying gas and electricity like traditional energy companies, we provide heat and hot water directly to homes and businesses in Enfield from local sources. The heat is supplied through a series of community heat networks. As a local energy company, our vision is to revolutionise the energy industry and be the supplier to trust. Our mission is to provide better value energy that's reliable and environmentally friendly. As we're owned by the local authority, we can look beyond short-term profit gain and concentrate on building excellent quality. Most of all, we can make sure we put our customers first. Here are the reasons we're proud to describe how our business is great. Better value We don't charge a premium for low carbon heating, it's just the way we do things. Our charges are stable, and we are honest about our tariffs. Better customer service We don't believe in making promises we can't keep. We are clear in our communications and the way we operate. We're working to protect our customers in an unregulated market and give them a great user experience. Better for the local economy We're providing an adaptable low carbon infrastructure that supports the Borough's regeneration ambitions. This helps to create a positive environment to attract new businesses to Enfield. Better for the environment It is vital to us that we make best use of the resources available, and supply low-carbon energy that improves air quality. Better for people's health Our aim is to improve the wellbeing of our community. Our networks support improvement in public health and the homes that connect are warmer and more efficient. We do things differently We embrace innovation: we are using public resources to invest locally, preparing for the area's future energy needs as well as today's. Our networks will be able to make use of waste heat sources and new heat technologies as they become possible in the future. We are providing quality, using standards that push the industry in an unregulated market to give Enfield a service to be proud of.