Carla Molina

EOI Direct

EOI Direct specializes in simplifying the time‐consuming process of transferring critical insurance information between parties. When it comes to community association certificates of insurance, EOI Direct is a solution that benefits everyone. EOI Direct was founded in 2002 to simplify the time consuming process of obtaining certificates of insurance for condominiums, planned unit developments, and commercial condos. A national company, with online users in all 50 states, EOI Direct standardizes the delivery of community association certificates of insurance on behalf of insurance agencies across the country. With a staff of customer service representatives supporting east and west coasts, EOI Direct's US-based help desk is the cornerstone of our service. Se habla español! With close to 30,000 community associations represented, the majority of our growth is referral based from those recognizing the benefits that come from our service specialization. Nobody handles community association certificates of insurance better than EOI Direct. • Toll-free, US-based help desk support for unsurpassed customer service - Se habla español • Automated community association certificate delivery 24-7-365 • Free renewals for homeowners • Accessibility of online policy information improves "your" customer service to community association insureds • Automatic community association certificate archiving • Reduce time spent with overly demanding lenders • Reduce phone calls and faxes • Instant corrections over the phone • No new software to buy or maintain • Community associations represented nationwide • Certificates available for approximately 25% of all condo units in the U.S. on EOI website • Free up your staff • Eliminate costly paperwork and time-consuming telephone calls