Carole Knowles

Business Matters

We improve our client's profitability by developing winning strategies, enhancing skills and improving systems and processes in the sales, marketing and service arenas How do we do it? Strategic planning workshops In-house training, coaching and mentoring Margin and pricing reviews Improvements in service levels Interim management Skills Business planning Prospecting and telephone appointment making Key account management and development Commercial sales skills 121 and team leadership Systems and Processes Sales and marketing campaign management Tele-marketing Activity management Customer relationship management Sales order processing Why Us? Real working background Experience of different markets Customised working tools Use of live data Fifteen year history of success