Colleen McNamara

Heyday by Hootsuite

Heyday is a conversational AI platform on a mission to make buying from a brand as easy as messaging a friend. Using our AI-powered virtual assistant, live chat and video shopping features, shoppers can get the same interactive, conversational experience online as they do in-store — whether they're looking to browse, buy, or get support. Taking advantage of our AI-powered chatbot's sophisticated natural language processing (NLP), smart conversation routing, and unlimited scalability, retailers like Lacoste, Decathlon, Dynamite, Rudsak and Jack & Jones use Heyday to accelerate online sales, shorten customer support queues while lowering costs, and deliver a truly omnichannel shopping experience.