Danny Bitner

Sam Pack's Five Star Ford

Sam Pack's Five Star Ford (Located at I-35E and Crosby Road in Carrollton,Texas) comprises more than 16 acres and employs approximately 200 local sales, service and administrative personnel. Sam Pack purchased the dealership in 1980 and the dealership has shown significant growth each and every year since. Mr. Pack, Time Magazine's "Quality Dealer of the Year"​ for his exceptionally high customer satisfaction standards, also earned Ford's "Distinguished Achievement Award"​ which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and, more recently, The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year. Mr. Pack's Dealership has been listed by Auto Age Magazine as one of the leading dealerships in the United States. This was established by virtue of its numerous occasions as being in the Top 100 Club which comprises the top 100 Ford dealers Nationally out of approximately 4,600. The dealership has been bestowed the highest honor for customer satisfaction and owner loyalty at Ford Motor Company, The NACE Award (three years in a row) and for over 20+ years has been in the Top Twenty Club as well as being named a "Top 500 Dealer"​ by Ward's Dealer Magazine. The pinnacle of the dealership came with the crowning glory of receiving the highest award Ford Motor Company can give to any franchised dealer for customer and corporate satisfaction, The President's Award. Additionally, for the past four years Five Star has won an accolade only a few dealerships in the United States win each year and that is Ford's Triple Crown Award. This recognizes #1 achievement in all three divisions (Sales, Service and, Parts). In order to get the big picture, in 2007 only 20 Ford dealers or so nationally (out of 4600) will be able to take this recognition home. We welcome you to come see for yourself what Ford Motor Company sees in Sam Pack's Five Star Ford of Carrollton.