Dawn Madurai

ITW AAMTech

ITW AAMTech is a manufacturer and distributor of quality automotive aftermarket products for the DIY and DIFM markets in Australia and New Zealand. Globally we are part of the US$13.4 billion dollar ITW family which operates in 57 countries around the world focusing on innovative customer solutions. All AAMTech products are either manufactured or distributed through one of our three sites in Hemmant QLD, Wetherill Park NSW, or our head office in Dandenong South VIC. Our vast range of products are distributed in the Automotive Aftermarket, Fleet, Trade & Industrial markets. We are successful in our markets because of the strength our iconic brands, and our ability to provide our customers with a constant flow of new & improved products. Our portfolio of leading brands are some of the best in the country. We aim to continually provide our customers with innovative new products and solutions. How We Work The foundation of our company is the ITW Business Model, a unique and differentiated set of core capabilities and business practices that comprises three key elements: ITW's 80/20 business process, customer-back innovation and a decentralized entrepreneurial culture. 80/20 Business Process ITW's proprietary 80/20 business process is integral to the company's success. Through the implementation of this process, each ITW business focuses on the 20 percent of its customers that generate 80 percent of its revenues and structures the business around serving and growing relationships with these key customers. The efficiencies gained from 80/20 deliver best-in-class operating margins, strong free operating cash flow and differentiated returns on invested capital. ITW's commitment to 80/20 is stronger than ever, and the company continues to make the investments necessary to ensure that 80/20 remains a key driver of its competitive advantage now and in the future. Customer Back Innovation ITW's unique approach to customer-focused innovation has fueled decades of profitable growth. The company's innovation efforts are "80/20-enabled" as its businesses focus on building relationships with major customers to develop deep knowledge and insight around their key needs and pain points. Working innovation from "the customer back" sets ITW apart, and it is these key customer insights and learnings that drive innovation at ITW. Decentralized, Entrepreneurial Culture ITW businesses such as AAMTech have significant flexibility within the framework of the ITW Business Model to customize their approach in order to best serve their customers and maximize performance.