Ed Carlson

Milsoft Utility Solutions

Milsoft provides more than a thousand electric utilities and their consultants and vendors with powerful engineering, operations, and customer service software that enables them to do their jobs better. Milsoft software will equip you to plan and operate an electrical distribution system with the economy, reliability, efficiency, and customer service that you require. Milsoft Utility Solutions develops, sells, and supports an Engineering and Operations (E&O) System for electric utility planning, analysis, operations, and management. The Milsoft E&O System enables an electric utility to achieve optimum economy, efficiency, productivity, reliability, safety, and customer service. The E&O System is founded upon a detailed model of a utility's as-built, as-energized electric network and features a suite of seamlessly integrated software solutions with central operations data and workflow management. Milsoft's Customer Information System is a robust yet value-oriented system that provides superior features and functionality. Our ability to handle multiple utility services, complex billing scenarios, collections, payments, customer care, service order management, prepaid metering, and other important day-to-day tasks, sets us apart as a uniquely capable solution. In addition, our Prepaid Billing, Net Metering, and other key functionality is built into our CIS, which means you can now extend this high-demand functionality to your consumers—either now or in the future. The solutions include: Engineering Analysis • Outage Management • GIS & Field Engineering • Communications • Enterprise Accounting & Billing Financial Management • Work Management • Automated Customer Services The Milsoft E&O System is designed to integrate and interoperate with all of the other systems, applications, and data that a utility uses for engineering and operations.