Eddy Richauvet

SHOPRUNBACK Returns

ShopRunBack is one of the leading returns logistics providers for online retail. At ShopRunBack, we bring together over 40 years of combined experience in logistics, retail, and international e-commerce in France, Europe, and Asia. In response to the soaring volume of product returns in recent years and its impact on the customer experience, eCommerce and the environment, our experts at ShopRunBack have developed an innovative solution for online returns using the all-in-one platform, "Return as a Service (RaaS)," Our mission is to recover the maximum value from returned products and transform the post-purchase experience for consumers and retailers by integrating high-tech returns management software with top-notch reverse logistics services to: - automate return operations, - enable transparent and fluid data interchange and analysis - set up intelligent rerouting and consolidated shipping - manage warehousing sorting and inspection - provide cross-border payments and order tracking - offer alternatives to returning an item: repairing, reusing, or recycling To rethink and improve your returns process, visit our website and schedule a demo.