Edicson Torres

Grupo Unísono

At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own. We are a leading multinational company in multichannel contact centres, business process services and consulting, designed to enhance the customer experience. Our company was founded with the aim of giving customers a differential value proposition; we work closely with our customers from end-to-end in their procedures, becoming their strategic ally and making their goals our goals. We base our management philosophy on precision, flexibility, customisation and innovation. All the personnel who make up our team undergo exhaustive selection and training process, and we source candidates with profiles that best fit each customer's specific project.