Effie Liu

Silk Hospitality

Silk Hospitality is an Australian owned and operated leading provider of hospitality services to luxury hotels. Operating for over 13 years and employing over 3000 people around the country, our success is underpinned by the diversity, passion and loyalty of our wonderful team. As a specialist outsourced housekeeping provider, Silk Hospitality has developed a comprehensive range of integrated services all delivered under one banner. With vast industry knowledge and experience, Silk Hospitality is accomplished at delivering hotels with high quality housekeeping services with maximum efficiency. Silk Hospitality has an Executive team with diverse and professional skill sets, a sound business model and market strategy. Focused solely on the accommodation industry, Silk has a strong appreciation of the importance of quality and the guest experience. They provide an outstanding outsourced housekeeping service which seamlessly integrates with a hotel's brand, standards and image. Perhaps the greatest advantage of outsourcing the hotel's housekeeping department with Silk, is the full utilisation of their investments, innovations and specialised professional capabilities, which for any one organisation would be prohibitively expensive to replicate. Silk's customers range from boutique properties, to contracts with major hotel chains. They match their resources with client's needs, maintaining the flexibility to manage the unpredictability of a multi-tiered business. Silk is dedicated to their clients and have a reputation for excellence.