Elba Lopes

Audac Specialized Services of Debt Collection and Customer Care

Audac is one of the largest debt collection and purchase companies in Brazil with 24 offices throughout Brazil and capacity for employing over 3,000 staff. Audac has 35 years of experience during which time we have developed our own sophisticated collections platform and pricing models. Our aim is to achieve the maximum efficiency in order to return a high rate of recovery for our clients. This is achieved through well designed strategies and investment in technology. Compliance and quality are central to our corporate culture as we hold ourselves out as the leaders in compliant collections. We were the first debt collection company in Brazil to obtain ISO9001 certification which we still maintain. We serve the retail, financial, banking, real estate, telecom, utility and agricultural markets specializing in both bulk or ad-hoc consumer or corporate collection. Where litigation is required we work closely with our panel of lawyers to manage this process for our client. Additionally, with 24 offices covering all regions of Brazil, we undertake visits to the property of customers as well as vehicle removal services. Finally we can handle your international accounts no matter which country the customer is currently in. We utilize our worldwide panel of collection companies and lawyers with our bespoke segregation model to ensure the highest possible rate of collection.