Eric Neal

Indiana . Indianapolis - United States

Eric Neal 的邮箱和电话

电子邮件 ene***@***.com

Eric Neal 当前工作场所

Netfor, Inc.

The ART and Science of the Customer Experience is a proven combination of knowledge and understanding to create happy clients. We've created an outsourced solution to leverage our know-how toward creating seamless client support while removing the burden of tier one care. Our 24x7x365 offering incorporates collaborative results for your technology needs. With Netfor's ART and Science methodology, there's no waiting for a call to be answered and no shortage of brainpower when a challenge hits your network. Our agents work together to address problems quickly – for you and your clients. The bottom line: We respond when you need it the most. Tier One and NOC Services: • Create a standard operating procedure manual (your owner's manual) for your service desk • U.S. based agents in the heart of the Midwest • 24 x 7 availability, 365 days a year. Use us during business hours and beyond • Dedicated call management system for you and your team(s) • A live person is always addressing your needs, each and every ticket • A sophisticated platform is included in our service – no hidden licensing fees • ITSM and ITIL based • Target 5 percent or less call abandonment rate • 70 percent target call answer time of 20 seconds or less; 85 percent target email response of 2 hours or less • First call resolution target of 70 percent and greater Netfor's offering is ideal for helping your technology team create a 24/7 support model fast. We shine when the heat is on and the timeline is tight – just like you. We have been recognized as a support leader, drink the ITIL kool-aid and foster a client satisfaction rate of 98.9%. Let's talk about where our support ends and yours begins and how, together, we can create meaningful customer experiences.

Eric Neal 简介

公司 Netfor, Inc.
职位 Client Success Manager
地点 United States
LinkedIn http://www.linkedin.com/in/ericdneal
部门
头衔 Client Success Manager with Netfor

Eric Neal 的常见问题(FAQs)

Eric Neal 在哪家公司工作?

Eric Neal 在 Netfor, Inc. 担任 Client Success Manager with Netfor

Eric Neal 在 Netfor, Inc. 的职位是什么?

Eric Neal 在 Netfor, Inc. 的职位是 Client Success Manager with Netfor

Eric Neal 的电子邮件地址是什么?

Eric Neal 的电子邮件地址是 ene***@***.com

Eric Neal 的电话号码是什么?

Eric Neal 的电话号码是 -

Eric Neal 的工作电话号码是什么?

Eric Neal 的公司电话号码是 +180****

Eric Neal 从事哪个行业?

Eric Neal 在 information technology & services 工作。

Eric Neal 的同事是谁?

Eric Neal 的一些同事包括RJ Boling、Joy Stafford、Curtis Dorsey、Eric NealJuan Borbon、。

我如何联系 Eric Neal?

Eric Neal联系方式: 电子邮件地址:ene***@***.com 电话号码:-

Eric Neal 的个人领英是多少

Eric Neal 的个人领英是:http://www.linkedin.com/in/ericdneal

Eric Neal 的办公地点在哪里?

Eric Neal 的办公地点:12115 Visionary Way, Fishers, Indiana 46038, US

外贸获客 查找关键决策人

10亿+海关交易数据,1.2亿企业数据,2亿+企业联系人数据,1000千万真实采购商。覆盖200+个国家及地区,95%外贸重点拓展市场,可根据行业、经营范围等多方位挖掘目标客户。
免费试用

Top-ranked on G2 Crowd

全球B2B企业库 海关贸易数据 展会采购数据

工作更少,成就更大,销售更聪明

查找更多 B2B 联系人,丰富并验证记录
Email Address

全球B2B企业库

海关贸易数据

展销采购数据

Top-ranked on G2 Crowd

OR
Sign Up with Google