Evan Lai

Inforonics

Founded in 1962, Inforonics is an award-winning IT Service Management and technical support service provider of: Basic and custom IT system and application monitoring that provides thousands of points of visibility into availability, capacity planning, & end-user experience. IT Service Management - leveraging our custom monitoring solutions - that results in fewer outages, faster time to repair & strategies for next generation growth. Branded, 24 x 7 customer & technical support providing 96+% customer satisfaction, industry-beating call metrics & intelligent email filtering. For nearly 50 years, Inforonics has been helping its clients succeed by sharing thought leadership and delivering high-quality, US-based IT support services. We specialize in ITIL®-based IT service management including IT monitoring and management, branded, white-label customer and technical support, system and application performance optimization and an extensive array of educational and training services that drive value to business.