Ganesh Kumar

Leadpro Consultancy Private Limited

Leadpro is a leading on-the-ground service provider for large corporates in India to fulfill their customer touch functions. Our unique process and technology driven approach makes us as a leader in the industry that is currently dominated by unorganized operations. We have been in operations since 2009. Our customers include Citi Bank, Standard Chartered Bank, Fullerton India Credit , Axis Bank, Kotak Mahindra Bank, Cholamandalam Finance, HDFC Bank and ICICI. We are operational in metros like Chennai, New Delhi, Hyderabad and Bangalore and operate in all tier II and III markets in South India. We will be staring operations in Bombay, Calcutta and Pune in FY 2014-2015 We have 300 feet on ground averaging 3000 customer interactions a day. We have the "street cred" to hire, train and retain an army of feet on the ground and scale it in a short span of time. We have developed proprietary technology solution that helps to track, monitor, control and increase efficiency in field operations. We are continuously improving our process and technology driven systems that can rapidly scale and deliver high volume transactions to customers efficiently and cost effectively. Growing up from being a service provider that fulfilled customer interactions with a labour force, we have evolved into a trusted partner for customer interactions for the enterprise.