Giles Hughes

Comparison Tech

We partner with all kinds of businesses to develop made-to-measure comparison and switching services for their own customers, backed by insightful data and great tech. We also power switching directly to consumers through our own brands – Broadband Finder, Broadband Compared, Digital TV, Energy Helpline and Mobile Phones – making us true consumer and switching experts. Our deep, long-standing relationships with all major home services providers afford us access to a huge range of the very best deals. At the same time, we're also offering providers an efficient way to reach millions of customers who could benefit from switching. We offer best-in-class customer service, with over 500 agents across 3 global locations handling over 2 million queries a year via phone, email and web, 7 days a week. With over 15 years' telesales experience, our advisors can guide customers through the comparison and switch process with ease. We set and achieve high standards of quality and compliance throughout our call centre activity, which is reflected in customer feedback. Our call centre advisors are a vital link for many customers who are seeking help to find the best deal – including those who need extra support. And it doesn't stop at our call centres. Across the business, each and every one of our dedicated, highly motivated teams is driven by helping people get better value from their home services and championing consumers each and every day.