Giovanna Frigoli

GOSP - Generali Operations Service Platform

Generali Operations Service Platform (GOSP) supports Generali Group in optimizing its services to meet the changing needs of customers, agents and employees, enhancing service quality whilst delivering significant synergies among its business units. GOSP leverages cloud technologies and shared technology platforms to accelerate the Group's transformation and digital strategy. As joint venture partner, Accenture is providing expertise in cloud, artificial intelligence and big data to drive rapid transformation, innovation and change management at speed and scale. GOSP develops projects and solutions to accelerate the digitization of Generali Group's business processes and the adoption of a cloud-centric model. The company incorporates the main functional areas of IT Infrastructure, Procurement, Global Architecture, Security Operations & Group Head Office IT Services.