Hamish Comben

Pass the Keys®

Pass the Keys® was born from a desire to make short-letting simple for hosts, guests, and property managers. Since 2015, we have developed a reputation for delivering exceptional service, and we are now the highest-rated property management company on Trustpilot, with over 2,100 5-star reviews. Our franchise journey started in 2019. Since then, we have introduced over 70 new partners into the network. Through sharing values and collaborating with our franchisees, we have been able to solidify our position in the marketplace as an ethical franchisor – we'll only partner with people we genuinely believe have the potential for success. This philosophy is ingrained in our company culture and has become part of our operational DNA. We support new partners to map out their first steps as a franchisee and stay invested in their success for the lifetime of their business. We invest a significant amount into technology to automate administrative tasks, and have a department dedicated to keeping on top of current and existing legislations - so we can inform our partners accordingly. Marketed across all major platforms, our franchise partners deal with everything from revenue optimisation, guest vetting, booking management, 24/7 guest services and cleaning. The best thing is, our client portal gives guests and homeowners instant access to all bookings, day rates and monthly revenue. Our steadfast focus on values has led to remarkable consistency of franchisee success since 2021: Over 3x more bookings by value 2.5x more revenue per partner An increase of 70% fully managed short-let property signups per partner Most recently, following the return of peak capacity trading post-pandemic, we were recognised by our primary booking platforms, Airbnb and Booking.com, for exponential growth and continuous delivery of exceptionally high standards. For further information please contact us: E: franchise@passthekeys.com W: franchise.passthekeys.co.uk T: 0208 050 28