Heidi Staples

Technically Write IT

The TWi team is a group of technical content creators and consultants supporting leading technology and life sciences companies, as well as SAP users to create ideal end-user experiences for their internal and external clients. As knowledge transfer professionals, we are experts in: • Content Strategy • SAP Enable Now Content Services • Technical Writing • Translation and Localization • Technical Writing Training • Technical Writing for Emerging Technologies We are focused on making it easy for our clients to work with us. Whether we're working on a user guide for a medical device, process documentation for developing life-saving drugs, or an online help system for a software application, we have a proven record in ensuring high-quality results and timely delivery. Our expert teams support clients in improving operational efficiency, sales, customer satisfaction, reducing human/user error rates, and achieving their business objectives.