Ian Kneale

itim Group plc

The pandemic has transformed the way people shop by accelerating the shift to online. As high street retailers open up again, there is a once in a lifetime opportunity to adopt new technologies to engage and serve customers, wherever, whenever and however they shop. Our recent IPO provides us with the resources to further invest in our already proven omnichannel technology. Our Mission is to continue to help retailers migrate to omnichannel excellence. At itim, we have developed a SaaS-based, end-to-end modular platform for retailers striving to embrace omnichannel retailing. It empowers store-based retailers to compete with online competitors to meet the heightened expectation of today's shoppers. The platform maximises the value of physical stores, distributed inventory, and loyal VIP customers whilst seamlessly serving omnichannel shoppers across all digital touchpoints with effortless efficiency. Our omnichannel retailing platform includes modular solutions for: • In-store service enablement with advanced POS, tablets, clienteling and digital engagement • Sophisticated, cross-channel order management and routing • Optimisation and management of price, promotions and markdowns • Optimisation of stock through better forecasting, allocation, replenishment and distribution • Digital integration and collaboration with suppliers These modular solutions can work with existing IT investments or our retail ERP system, a modern, flexible and lower-cost alternative to traditional ERPs. Our flexible solutions are proven to add retail value as retailers transform stores, digital capabilities and operations for modern retailing and profit improvement.