Ilyana Sevova

Sixty K Ltd (60K)

ResultsCX is an award-winning BPO and Multi-Lingual Contact Centre Outsourcing company in Bulgaria. From our multiple locations, we currently employ 1,400 professionals, providing a wide range of solutions specially tailored to suit our clients'​ needs, delivering high quality and value added services to ensure that they stay one step ahead of their competitors. We primarily provide inbound/outbound customer care, technical support and back office. ResultsCX supports multi- channel architecture including voice, live chat, e-mail, web- forms, social, mobile for many recognisable brands, covering sectors that include, telecommunications, entertainment, retail (including food and fashion) and e-commerce, lifestyle, travel & tourism, finance/banking. ResultsCX is currently the only Contact Centre in Bulgaria that has been officially accredited with Investors in People Silver standard.