Irene Chu

Phamily

Founded by an experienced team of healthcare and technology experts, Jaan Health has developed Phamily,the #1 text-based Chronic Care Management & patient wellness platform. Phamily helps health systems and medical groups across the country launch scalable in-house Chronic Care Management service lines to proactively support their patients between visits, while generating sustainable monthly reimbursement. Our mission is to help transform healthcare delivery from reactive, episodic care to proactive care management. At Phamily, we believe every patient with chronic disease deserves consistent check-ins, follow-up and support. At the same time, healthcare providers deserve to get paid for taking care of patients in between visits. With our unique solution, we make this a reality. Phamily's solution enables independent doctors, group practices, hospitals and ACOs to improve the quality of care for their patients with chronic diseases. Healthcare providers use Phamily to improve the quality of care and increase patient engagement while driving significant reimbursement and profits. For health systems and ACOs in a Medicare Shared Savings Program, Phamily enables proactive care management at scale to help drive attribution and ultimately decrease total medical expense. By combining artificial intelligence and simple messaging, Phamily makes 2-way patient communication scalable while also automatically documenting the interactions. This allows a single care manager to support 500 patients between visits, instead of the national average of 50. Phamily also enables more frequent patient engagement (2-3x per month) vs. the traditional once per month care management phone call.