Irene Roberts

Community Mediation Ottawa

Community Mediation Ottawa offers free bilingual intervention services (mediation or facilitation) in Ottawa to individuals, families and organizations who find themselves at an impasse and unable to afford or justify paying for intervention services in interpersonal disputes. Community Mediation is a confidential, impartial, accessible service available to all members of Ottawa's diverse community at no cost. It can lead to effective, sustainable resolutions and help participants build capacity to take positive approaches in future conflicts. Since mediated solutions are generated by the parties, they can be more satisfying and longer lasting than solutions decided or imposed by an outsider. Mediations are conducted by a roster of trained volunteer community mediators. Volunteer Mediators are drawn from the community and abide by professional standards set out by the Ontario Community Mediation Coalition. Community Mediation Ottawa is supported under the auspices of The Canadian Institute for Conflict Resolution, which assumed responsibility for the community mediation program previously managed by the YMCA-YWCA. CICR has been involved in the field of conflict resolution nationally and internationally for 25 years. It is a not-for-profit organization and a registered charity that offers conflict interventions as well as conflict resolution training. Community Mediation Ottawa welcomes donations and partnership agreements.