Jake Gysland

Optoro

Optoro is using innovative technology to solve a large, and growing, global problem. Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions of dollars. Optoro offers returns technology that connects a seamless online returns experience with efficient supply chain processing and best in class reCommerce, so that retailers can improve outcomes across all points of the returns lifecycle. Our solution includes an online returns portal to make returns easy for customers, a data-driven returns management solution to improve processing and route returned goods from the first touch, and a reCommerce solution to sell returns across secondary channels. This means greater value for everyone involved, less waste and a healthier planet. Founded in 2010, Optoro has been named one of the fastest growing companies in the US. Optoro has also received many awards and accolades, including CNBC's Disruptor 50, EY's Entrepreneur of the Year and the World Economic Forum's Circular Economy Award, Most recently, Optoro was named a "Top Workplace"​ in DC by The Washington Post.