Jamie Farmer

Celaton

Celaton was founded in 2004 with the sole purpose of helping companies achieve efficiencies in processing inbound documents received from both customers and suppliers. Celaton applies Intelligent Process Automation (IPA) technology, inSTREAM, to deliver Intelligent Document Processing (IDP) resulting in efficiencies and reduction in Average Handling Times (AHT) within processes. Unlike traditional Robotic Process Automation (RPA) which automates tasks within a process, inSTREAM delivers automation to the end-to-end process. inSTREAM comprises multiple technologies including Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), Optical Character Recognition (OCR) / Intelligent Character Recognition (ICR), Natural Language Processing (NLP) and cognitive computing to deliver the best solution to address customer business problems. Once implemented, processes are continually optimised through workforce supported machine learning. Celaton's inSTREAM platform means companies can achieve improved operational efficiencies today, as well as enhancing job satisfaction through the ability to deliver real value back to the organisation and its employees.