Jeff O'Neal

Thomas & Company

The largest privately held service provider in our industry, Thomas & Company (formerly Thomas & Thorngren) provides our clients with unmatched unemployment cost control, employment verification and tax credit services. The core of our business is serving people and putting their interests above our own. What that means for our clients is that we use technology to enhance our customer service, not replace it, and that we never sell or share our clients' data with 3rd parties, for which we have been awarded the highest data security credentials in our industry (SOC 2 Type II). Unemployment insurance cost management is our specialty. We've been in the industry for 25 years and have established a track record that is longer and more impressive than any of our competitors'. We'll stack our protest rates, win rates, recovered taxes and record of reduced tax rates up against anybody. Our confidence stems from the fact that we love what we do, we have a rate of successful competitive conversions unmatched in our industry, and our clients are our biggest advocates. Thomas & Company is the most trusted brand in our industry because we live the values on which we were founded: trust, deep expertise, a focus on people, and responsive and proactive service that's centered on results.