Joel Bastasa

SiBS

Our Done-For-You (DFY) solutions will free up most of your capacity and maximize the use of your resources to a more valuable business function. It will free you from the mind-numbing things about managing a call center and will give you more freedom to maximize your workday. With our DFY solutions, you will have a team who would help you skip past the nitty-gritty tasks so you can focus more on what matters most in your day-to-day practice. You get a dedicated Vendor Manager who will hold your hand as you go through the entire process of transitioning to a call center outsourcing solutions. HOW ARE WE GOING TO SOLVE THESE PROBLEMS We will show you our done-for-you (DFY) outsourcing solutions that are packed with nine (9) management strategies without you doing any of the work. Talent Acquisition & Development Training Management Operations Management Quality Management Workforce Management Retention Process Improvement Compliance Management Business Continuity and Data Protection Our done-for-you (DFY) solutions will save you tons of money and lots of time because we will do the call center leg work for you every day. Whether you have a volume of calls, emails, and live chats to be assisted upon, the DFY solutions will save you from exhaustion because there will be many outsourced managers who will do these strategies for you to make this work.