John Demartino

Advanced Business Solutions

We help people constrained by technology. ABS is a full service IT company dedicated to a smooth customer experience. We solve business problems by providing technology solutions and great customer service so our clients can focus on what they do best. From onsite troubleshooting to remote management and enterprise-wide design, we operate as your company's full-service IT department. With over 100 local employees, we focus on building solid relationships in our community. We are proud to serve clients from both the public and private sectors, from small family businesses, to some of the largest and most recognizable names in the region. Our clients include: University of Louisville Hospital, Actors Theatre, Center for Nonprofit Excellence, Donan Engineering, Huber's Orchard and Winery, Center for Women and Families, Oldham County Fiscal Courts, St. Joseph Children's Home, Heine Brothers Coffee, Volunteers of America, and many more. We provide ongoing technical support for computers, phones, printers, mobile devices, servers, and many other electronic devices that operate on our clients'​ networks. For our technical support management services, we offer hourly rates or monthly agreements in the form of managed services contracts with no long term commitments. From our largest clients to our smallest, all of our agreements are month-to-month. Our remote management capabilities allow us to fix 94% of our client's IT issues without having to come onsite. We also proactively monitor their networks behind the scenes. We can manage their network security, backup procedures, hard drive space, memory, and overall computer health for individual users, all done remotely. We also specialize in project-based IT services, such as strategic planning, IT consulting, large-scale IT migrations, network design and implementation, and more.