John Nicks

Direct Interactions

Fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth technology companies. Direct Interactions helps organizations better serve the public through the use of rewarding and innovative practices by building and managing teams of compassionate humans, who draw on their own experiences to help other humans through difficult and complicated challenges to achieve measurable improvements in outcomes.