Kathleen Crichton

Dialog Direct

Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions. Our overriding mission is an obsession with delivering one-to-one customer experiences—at every touch point, every time—to optimize customer acquisition, lead nurturing, sales, retention, loyalty and positive word of mouth. Our approach is translating consumer insights into personal and relevant brand experiences that can be seen, heard and felt. This is why more than 250 globally known brands and Fortune 500 companies have trusted our team to engage with their customers for more than 37 years.