Kathy Carvalho

HBCS

HBCS delivers innovative solutions for the evolving healthcare revenue cycle landscape. By leveraging integrated technology platforms with industry-leading expertise, HBCS optimizes total reimbursement and reduces bad debt, improving revenue cycle performance. As creative problem-solvers, the HBCS team focuses on service delivery, applying a customized approach to virtual patient registration, insurance reimbursement, and patient account resolution. • Capture more revenue-20% increase in collections • Accelerate cash-Up to 65% reduction in inventory • Improve self-pay revenue-37% increase in patient account collections • Improve patient experience-74% improvement in average speed to answer • Increase patient satisfaction-98% satisfaction based on automated post-call surveys For more than 35 years, hospitals and health systems have trusted HBCS with their patient relationships and financial stability. HBCS is committed to service and to finding new ways to optimize reimbursement and reduce bad debt while ensuring a positive patient financial experience.