Kathy Fitch

William Douglas Management, Inc.

William Douglas Management is a proactive and homeowner-experience driven firm with forty years of excellence in association management services. We are vigilantly focused on our dual goals of providing excellent association management while increasing the overall property values for our clients. We offer the type of exceptional attention to detail and responsiveness needed to keep communications flowing with board and association members alike, which is vital to a smoothly operating association. Our superior customer service has always been one of the cornerstones of our success and how we differentiate ourselves from other management firms. Our outstanding management practices are enhanced by cutting edge technology, processes, and systems. We utilize a state of the art property management software system which improves our team members' efficiency and ability to promptly service the various needs of the association. This software also allows our client Boards to have unfettered remote access to their association records, allowing Boards to see real time data on our system such as violation letters mailed, accounts payable, delinquencies, work orders, and reporting. From our competitive vendor bid processes to our monthly financial reporting, our clients know their funds are being spent wisely.