Katy Knopf

Sona Pharmacies

We're on a mission to improve healthcare. At Sona, our patients are more than medications. They're people with a story, a family, a history, and a future. And when they come to the pharmacy counter, they need more than medications. They need someone who cares about them and wants them to feel their best so they can enjoy their lives outside of the pharmacy walls. When we hire people to join our team, we ask one question: do you have what it takes to be that "someone'? We can only accomplish our mission when we hire the right people. The right people for the Sona team have key emotional skills that can't be taught: Optimism: working in a pharmacy can be challenging so the ability to see the positives is necessary Curiosity: how can we do things better for patients and for our team? We look for people who naturally want to answer that question every day Drive: a natural desire to do even the most basic task as well as it can be done Empathy: the ability to understand where patients' perspective and the desire to help them accomplish their needs Introspection: insight on how you're feeling, both outside of and at work, help you and your team take care of patients to the best of our abilities We believe that these qualities are innate, while technical skills can be taught.