Kerry O'Brien

Graphite Digital

We are a digital CX agency that collaborates with healthcare, pharmaceutical and wellness organisations around the world to deepen customer connection through meaningful digital experiences. We work with organisations who play a valuable role in improving people's lives, health and wellbeing, and have been doing this for more than 10 years. We have designed and delivered successful websites, mobile applications, design systems and improved experiences for millions of users. We combine digital expertise with extensive sector knowledge and understanding. Innovation and creativity always come first, but not at the cost of approval. Consisting of a diverse pool of creatives and strategists with a shared ethos and approach, our teams help clients turn ideas into meaningful digital products and experiences that are scalable and resonate with their patients or HCPs. Our services fall under three core pillars; strategy, research and design. We apply strategy to help you to create a roadmap of the future of your digital customer experience that is rooted in research and insight. — CX Strategy We conduct user research to enable you to truly understand your audience and make informed decisions about your digital product design and development. — User Research We design meaningful and effective digital products and experiences which resonate with your customers and achieve your objectives. — UX and UI Design — Design Sprints — Design Systems — Innovation Workshops — Rapid Prototyping If you have the ambition to do exceptional things, we're here. Together, we will create digital products, services and experiences that are truly aligned to the needs of you and your audiences.