Khaled Al-Maraghy

eHotline

NEW ERA OF COMMUNICATION eHotline is the best Connectivity Service Fast, reliable method of communication. VISION: To lead the market with innovative ways of connecting businesses with clients. MISSION: Enabling businesses to create a better customer experience by providing an easy-to-access, secure platform for communication and interaction. VALUES: RESPECT Respect for time, Respect for client confidentiality, Respect for customer needs and requirements. QUALITY We will provide state of the art technologies with the maximum value to our clients. COMMITMENT We will work tirelessly to achieve the best possible results, at the best possible value, and the least possible cost for our clients. RELIABILITY We will continuously support our clients with our vast professional market experience and a dedicated team of experts and specialists. SERVICES COMMUNICATION eHotline is the new way for improving communication. Using a web based domain to have one gateway for all your connections. CONNECTIVITY eHotline is a connectivity service that allows businesses to have one access-point contacts, making it easier for clients to reach their service provider in the quickest possible time. TRANSFORMATION eHotline transforms voice technology used on traditional hotline service to data service providing a more profound customer experience. UNIQUE NUMBER eHotline provides you with a unique number that is easy to remember by your clients. BENEFITS FAST Fast, reliable method of communication. EASY Easy to use. CUSTOMER ENGAGEMENT One point of customer engagement using browser. ACCURACY Accuracy of data in order for client to reach the business. MINIMIZE RISK Minimize risk of losing clients. SOCIAL Increase social fans, followers, and subscribers. SALES After sales service. SUPPORT Technical support. SERVICES Customer service. FEATURES Unique contact point (One Gateway with unlimited information ). Mobile optimized solution (Click call, Click mail, GPS maps, VIOP, Chat). Compatible with all devices and systems. Multilingual friendly user interface. Easy to remember, access, and recommend. Local and International access. Fast launch / friendly user interface. High level of security ensuring the accuracy of your data. Easy to update data. No need to install / download updates. Visual and classified menus. Lowest consumption of internet packages. Highest download speed. Google analytics (providing full analysis of users'​ behavior). DELIVERABLES Your eHotline will provide direct links to your: Landline telephones, mobile phones and SMS (classified). Official website, internet links, and emails. Official social media communications. Official mobile apps download. Direct chat communication through WhatsApp. Locations and directions to head-office and all branches,Promotions.