Kim Pena

Liveops, Inc.

Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers and strengthen enterprise brands. Backed by partner-oriented experts in distance learning, technology, and operations, our 20 years of expertise pioneering a virtual model across industries is proven to deliver superior customer experiences, faster program readiness and increased revenue compared with traditional contact centers or other work-from-home models. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Learn more about us at www.liveops.com