Korey G

Southwest Call Center

Our mission is to provide superior customer service for your business while assuring personal attention to your communications needs. Keeping you in touch with your callers is important to us. We do this by providing: • Live Operator 24 hrs./7 days a week • Date & Time Stamped messages taken, delivered and all other actions taken • Customized Greeting • Web-based OnCall and Directory Access • Customized Script development • Alpha-numeric or Numeric Paging • Text Messaging • Daily Fax or Email of messages and dial-out history • Call forwarding check, one per day • Patching (transferring caller to the client when requested) • Call Confirmation • Digital Voice Recording • 30-day Voice Recording Storage • Unlimited Voice Recording Retrieval of messages less than 30-days old.