Kunal Verma

Airtel Digital

From creating exciting customer experiences, enabling new Digital products & platforms to connected devices & services – Airtel Digital is leveraging the scale of Airtel Telecommunications to build unique solutions that transforms our consumers lives. We are a fast-growing team with exceptionally talented and curious people, who are hyper-focused on enriching the lives of millions via technology. Over these past few years, we have invested over 46Bn$ in creating a 5G ready digital highway on which 40% of India's economic and digital activity takes place. We have built a data platform that has cleaned, tagged and coded each of our 350Mn customers. Today our data scientists and AI engineers work on this to lend agility and intelligence for Airtel Services – recommendations, promotions & financial services. Above this core is our Digital Experience. Our channels, customer touch points, network experiences, customer facing applications, our go to market capabilities, our stores and even our delivery teams of install, fault repair are all seen through a one customer, one Airtel view. With 180 Mn+ Monthly active users on our platform through Airtel Thanks, Wynk & XStream, we serve and engage with our customers. We continue to invest in new Platforms & Products and focus on building scalable exciting new businesses in large and growing markets. Airtel IQ - our suite of Cloud Communication solutions that spans voice, messaging, video, streaming, call masking, virtual contact centre solutions and even work force management. Airtel Ads - our Ad tech platform leverages all our digital assets. Airtel IOT is the leader in India on IOT- today 70% of all connected cars in India run on this platform. At Airtel Digital you have the opportunity to work with emerging technologies to make #ImpactAtScale. With Airtel Digital Tech Centres in Gurgaon, Bangalore, Noida & Pune, Airtel Digital is re-imagining itself for a future ready and brilliant customer experience.