Laurie Benson

ath Power Consulting (apc)

Since 1997, apc has helped over 1,000 organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen employee engagement, and optimize talent. We know that people – from customers and employees to citizens and stakeholders – are what ultimately determine the success of any organization. Utilizing our suite of research and training solutions and decades of expertise, we know how to power the human experience and get results.