Lisa Dustin

Tufts Health Plan

Tufts Health Plan is nationally recognized for its commitment to providing innovative, high-quality health care coverage, and has been serving members for 40 years. Staying true to our mission of improving the health and wellness of the diverse communities we serve, we touch the lives of more than 1.16 million members in Massachusetts, Rhode Island, Connecticut and New Hampshire through employer-sponsored plans; Medicare; Medicaid and Marketplace plans, offering health insurance coverage across the life span regardless of age or circumstance. We are continually among the top health plans in the country based on quality and member satisfaction. Our Tufts Medicare Preferred HMO and Senior Care Options plans received a 5-star rating from the Centers for Medicare & Medicaid Services, the highest rating possible.* *Every year, Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year & may change from one year to the next. For more information on plan ratings, go to www.medicare.gov. Our Mission: To improve the health and wellness of the diverse communities we serve Our Vision: Every life improved through access to high-quality, affordable health care Our Values: Excellence, Integrity, Collaboration, Innovation, Diversity and Inclusion Our values represent our core beliefs in how we work together, for the good of our members, our clients, our provider partners, community partners and our colleagues. We are committed to developing an atmosphere that respects each employee as an individual. To that end, we believe that a diverse workforce enables us to: • Apply our collective talents to achieve shared objectives • Deliver the greatest value to our customers • Fulfill our mission Tufts Health Plan employees are a diverse, talented work force who use a team approach to their work. Our employees work together and support each other in an enthusiastic and energetic work environment.